Case Study: Complete IT Infrastructure Setup for Healthcare Startup
Provided by Blackhawk MSP
Client Profile
– Industry: Healthcare
– Client: New healthcare company starting operations
Challenge: Build a complete, secure, and compliant IT environment from the ground up
Challenges Identified
– No existing IT infrastructure
– Need for secure, HIPAA-compliant systems
– Required setup of networking, computing, communications, and security tools
– Required remote access between locations
– Tight deadlines to support business launch
Our Solution
1. Infrastructure Procurement & Installation
– Procured and installed on-site Windows domain controller
– Installed Meraki network hardware with access points
– Completed full office network cabling and wiring
– Set up guest Wi-Fi access with VLAN separation for security
– Set up site-to-site VPN for secure file access from remote location
2. Device Setup & Domain Configuration
– Installed and configured 10 laptops
– Configured user accounts and joined all devices to the Windows domain
– Set up printers and shared resources across the network
3. Cloud Services & Communications
– Set up business domain, email services, and Microsoft 365 accounts
– Deployed and configured VoIP systems for office communications
– Migrated and hosted company website on reliable infrastructure
4. Cybersecurity & Compliance
– Deployed endpoint monitoring, antivirus, and threat protection
– Ensured HIPAA compliance across systems and data access
5. Vendor Coordination
– Coordinated with external vendors for equipment and service integration
– Ensured timely delivery and proper setup aligned with IT strategy
Results & Outcomes
– Fully operational and secure IT environment launched on schedule
– HIPAA-compliant infrastructure and communications
– Secure file access for remote employees via VPN
– Domain-controlled devices with monitoring and antivirus protection
– Cost-effective, scalable IT and communications setup ready for growth
Ryan C. Smith has been doing IT Computer Support since 1996. Since that time, he’s pretty much seen and done everything possible with computers and networks.
