Case Study: Email & Backup Cost Reduction via Office 365 Migration
Client Profile
– Industry: Professional Services (10-employee firm)
– Challenge: Excessive costs for email and backup services at $1,500/month
Challenges Identified
– Client was overpaying for basic cloud services
– Lack of transparency in service pricing from the previous provider
– No centralized management of users and licenses
Our Solution
1. Cost Audit & Licensing Review
– Blackhawk MSP performed a cost analysis of current email and backup setup
– Identified opportunities to optimize service plans and eliminate unnecessary fees
2. Migration to Microsoft 365
– Migrated all user email accounts to Microsoft 365 Business Standard at $15/user
– Integrated professional cloud backup solution at $6/user
3. Transition & Training
– Seamless migration with no data loss or downtime
– Provided user training and documentation for Outlook and OneDrive use
Results & Outcomes
– Reduced monthly recurring cost from $1,500 to $210
– Achieved over $1,000/month in savings
– Gained full visibility and control over user accounts and licenses
– Improved service quality and support responsiveness
Ryan C. Smith has been doing IT Computer Support since 1996. Since that time, he’s pretty much seen and done everything possible with computers and networks.
